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UIU 5 User Guide


Section 1: Requirements and Limitations

UIU v5 Supported Hardware and Deployment Solution Environment

General

UIU v5 – Ghost Solution Suite – Custom Commands
UIU v5 – GhostCast Server
UIU v5 – Microsoft ADK (DISM)

  • Microsoft .NET 4.0 or newer (dotNetFx46_Full_setup.exe)
  • Visual C++ Runtime Redistributable (if you have an X64 machine, you can install both the X86 and X64 runtimes.) (vcredist_x86.exe / vcredist_x64.exe)
  • Windows 7, 8.1, 10 or Windows Server 2008, 2012 operating system installed on Admin Machine
  • Microsoft Windows Automated Deployment Kit (WADK): Requires at least Deployment Tools & Windows Preinstallation Environment (Windows PE) components
  • UNC path-based Network Share to store the UIU Repository (accessible to deployed PCs) – Minimum 20Gb
  • UIU License Key (Found on your UIU License Certificate)
  • Internet connectivity is required in order to obtain UIU Online Updates (Live product ONLY)
  • Administrator access to the UIU Repository (UNC path-based network share)

Target PCs

  • Windows XP SP2 or SP3, Windows Vista Business or Enterprise (32-bit only for XP and Vista) incl. SP1*, Windows 7, 8.1, 10 Professional or Enterprise (32 and 64-bit), and Windows Thin PC (WinTPC)
  • Internetwork connectivity for all target PCs

The system requirements for installation of the UIU are the same as the system requirements for installation of your Windows operating System.


Specific Deployment Solutions

UIU v5 Ghost Solution Suite – Custom Commands
  • Working Ghost Solution Suite 2.5.x environment
  • Captured, Sysprepped, OS in GHO format

UIU v5 – GhostCast Server
  • Working GhostCast environment (Ghost32.exe and/or Ghost64.exe)
  • Captured, Sysprepped, OS in GHO format

UIU v5 – Windows ADK (DISM)
  • Windows ADK v4.0 or v5.0 (includes DISM.exe)
  • Windows ADK v3.0 or v3.1 (optional - to support older versions of Windows PE)
  • Captured, Sysprepped OS Image in WIM format

MDT 2012 & 2013 – Plug-in
  • See UIU for MDT Install Guide

SCCM 2007, 2102 & 2012 R2 – Plug-in
  • See UIU for SCCM Install Guide

Technical Support Requirements
  • The Admin Machine/Deployment Solution must be tested and proven capable of mounting a WIM file successfully and deploying a supported Windows operating system independently, (without the UIU software.)
  • Submission of log files and supporting information as requested by UIU Support personnel

UIU v5 Limitations
  • The UIU v5 is not designed to deploy Windows Server OS versions



uiu logo user guide

Section 2: Definitions

Deploy or Deployment = Provide a UIU-augmented Deployment Solution methodology for distribution during OS deployment, using the UIU v5 technology to provide drivers in an offline (PE) state of the operating system to be deployed.

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Section 3: Quick steps

    1. Open the UIU v5 Toolbox application

    2. Manage the UIU and Deployment Settings, performing Online Updates, selecting the driver database and WinPE version to be used, and providing network credentials for access to the installed (UNC) UIU Repository

    3. Select and complete the UIU v5 wizard appropriate to the Deployment Solution of choice

    4. Apply the wizard’s deliverable to the Deployment Solution or execute as directed

    5. Perform an OS deployment, using the Deployment Solution methodology augmented with UIU technology

Please refer to the UIU v5 User Guide for complete instructions on how to deploy Windows operating systems with the UIU v5.

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Section 4: Using the Universal Imaging Utility 5 (UIU v5)

Validate the UIU Repository Directory Share (UNC Path)

During Installation of the UIU v5, you were asked to provide a network location in which to install the UIU Repository. This network location needs to be shared and available to target PC’s via UNC path.

Locate network path specified during Installation, right-click on the root directory and select Sharing.

Select “Share…” in the Network File and Folder Sharing section.

Enter either the Administrator account or other specific account setup for target machines to access the UIU Repository and provide at least Read/Write access for that user on this share.

Manage Settings Specific to the UIU

On the UIU Settings screen of the UIU v5 Toolbox application, there are five tabs that will assist the Administrator in managing the UIU Driver Database in the UIU Repository that was established during installation of the UIU v5.





The Overview tab gives a description of the UIU-specific settings.


uiu settings overview


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The Repository Management tab reveals the UNC path of the current, installed UIU Repository.


uiu settings repository management


The Join New Repository section will allow the Administrator to change which UIU Repository the Toolbox application is addressing.





The Clean Mountpoints tab provides the Administrator with the option of releasing mounted WIM images that ,may have been ‘orphaned’ for a variety of reasons.

uiu settings clean mountpoint


The Administrator may be directed to use this feature during a Support incident.





The Update tab allows Administrators to perform updating operations either from Online Updates (Check for Updates)


uiu settings update


across the Internet or Manual Updates (Import Database) which apply updates downloaded from Big Bang.





The Help tab provides contact information for UIU Support and Sales as well as links to online documentation.

uiu settings help


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Manage Settings Specific to the Deployment Environment

On the Deployment Settings screen of the UIU v5 Toolbox application, there are five tabs that will assist the Administrator in managing the UIU Driver Database in the UIU Repository that was established during installation of the UIU v5.




The Overview tab gives a description of the Deployment environment-specific settings.


uiu deployment settings overview


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The Drivers tab allows the Administrator to select the version of the UIU Driver Database to be applied during deployments that have been UIU-prepared.


uiu deployment settings drivers


Settings to apply Signed Drivers only and Custom Drivers (as directed by UIU Support) are also available.





The Windows PE tab allows the Administrator to select which version and architecture of Windows PE is to be used during OS deployment.


uiu deployment settings winpe


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The Network Credentials tab allows the Administrator to update or otherwise change


uiu deployment settings credentials


the credentials required for target PCs to access the UIU Repository during OS deployment.





The Advanced tab will allow the Administrator to implement UIU command line arguments/switches during the preparation of wizard-driven deliverables (as directed by UIU Support).


uiu deployment settings command


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Section 5: Prepare the UIU v5 for use with a specific Deployment Solution

Wizard - Ghost Console – Custom Commands

On the Ghost>Ghost Console of the UIU v5 Toolbox application, there are three tabs that comprise the wizard which will assist the Administrator in creating the specific deliverables required to integrate the UIU v5 (with access to its Driver Repository) during a Ghost Console Task; OS deployment operation. The deliverable consists of two, prepared commands that will need to be added to the Software and File Actions:Command section of the desired OS deployment Ghost Task.



The Overview tab gives a brief description of the wizard’s purpose.


uiu ghost console overview


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The Deployment Settings tab presents the Administrator with an overview of established settings, such as UIU Driver Database version, Windows PE platform, etc.


uiu ghost console settings


If one or more settings require modification, the Administrator should return to the UIU Settings or Deployment Settings section of the UIU Toolbox to make the desired changes before completing the wizard.






The Save Integration Commands tab allows the Administrator to save the UIU-prepared, customized commands


uiu ghost console integration


to a text file for addition into a Ghost Console Deployment Task.





Wizard Complete




Apply the deliverable (two, prepared commands) to the Ghost Console Task for OS deployment.

In Ghost Console, open the desired OS deployment task, navigate to the Software and File Actions Tab and under the Deploy Actions frame, select Add and choose Execute a command as an action. After entering a command, (enter them in order), choose “Execute Command in the Ghost Partition”.


Wizard - GhostCast Server

On the Ghost>GhostCast Server screen of the UIU v5 Toolbox application, there are four tabs that comprise the wizard which will assist the Administrator in creating the specific deliverables required to integrate the UIU v5 (with access to its Driver Repository) during a GhostCast session for OS deployment operations. The deliverable consists of a prepared Windows PE environment (WIM file), complete with UIU PE Drivers and the UIU technology that will need to be imported into WDS if PXE is being used to deploy or burned (ISO) to bootable media (DVD or USB).



The Overview tab gives a brief description of the wizard’s purpose.


uiu ghost cast overview


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The Deployment Settings tab presents the Administrator with an overview of established settings, such as UIU Driver Database version, Windows PE platform, etc.


uiu ghost cast settings


If one or more settings require modification, the Administrator should return to the UIU Settings or Deployment Settings section of the UIU Toolbox to make the desired changes before completing the wizard.






The Ghost tab allows the Administrator to select the GhostCast session name that will be setup to deploy an OS to target PCs.


uiu ghost cast session


The Administrator is also required to identify the location (accessible to the UIU Toolbox application), where the Ghost executables (Ghost32.exe and/or Ghost64.exe) are stored for insertion into the WIM file.






The Create Media tab allows the Administrator to select the location to where the UIU-prepared WIM file will be stored for application to the GhostCast environment.


uiu ghost cast media


Additionally, the Administrator may elect to create an ISO for direct application to DVD or virtual ISO applications.





Wizard Complete




Apply the deliverable Windows PE WIM file to your GhostCast environment for OS deployment.

Wizard – Ghost Client

On the Ghost>Ghost Client screen of the UIU v5 Toolbox application, there are four tabs that comprise the wizard which will assist the Administrator in creating the specific deliverables required to automatically launch the Ghost Client once the prepared Windows PE environment has booted. The deliverable consists of a prepared Windows PE environment (WIM file), complete with UIU PE Drivers that will need to be imported into WDS if PXE is being used to deploy or burned (ISO)to bootable media (DVD or USB). Initiation of the resultant WinPE environment on the target PC boots directly to a Command Prompt and loads the Ghost Client. Ghost Console must then be used to initiate action on the target PC.



The Overview tab gives a brief description of the wizard’s purpose.


uiu ghost client overview


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The Deployment Settings tab presents the Administrator with an overview of established settings, such as UIU Driver Database version, Windows PE platform, etc.


uiu ghost client settings


If one or more settings require modification, the Administrator should return to the UIU Settings or Deployment Settings section of the UIU Toolbox to make the desired changes before completing the wizard.






The Ghost tab allows the Administrator to select the location of the Ghost Client executable for inclusion in the prepared Windows PE environment.


uiu ghost client location


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The Create Media tab allows the Administrator to select the location to where the UIU-prepared WIM file will be stored for application to the DISM environment.


uiu ghost client media


Additionally, the Administrator may elect to create an ISO for direct application to DVD or virtual ISO applications.





Wizard Complete



Wizard – Ghost Offline Deploy

On the Ghost>Ghost Offline Deploy screen of the UIU v5 Toolbox application, there are four tabs that comprise the wizard which will assist the Administrator in creating the specific deliverables required to integrate the UIU v5 (with access to its Driver Repository) during offline Ghost OS deployment operations. The deliverable consists of a prepared Windows PE environment (WIM file), complete with Ghost image, Ghost executables, UIU PE Drivers and the UIU technology that will be transferred to bootable media (USB).



The Overview tab gives a brief description of the wizard’s purpose.


uiu ghost offline overview


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The Deployment Settings tab presents the Administrator with an overview of established settings, such as UIU Driver Database version, Windows PE platform, etc.


uiu ghost offline settings


If one or more settings require modification, the Administrator should return to the UIU Settings or Deployment Settings section of the UIU Toolbox to make the desired changes before completing the wizard.






The Ghost tab allows the Administrator to select the location of the Ghost Client executable for inclusion in the prepared Windows PE environment.


uiu ghost offline location


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The Create Media tab allows the Administrator to Create Offline Media for use in situations where target PCs will not have internetwork connectivity to the UIU Repository during deployment.


uiu ghost offline media


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The Administrator is required to select the location of a removable disk (e.g. USB) that is large enough to contain the Windows PE WIM, the Ghost image to be deployed, the Ghost executables, the UIU Driver Database and any other files required for OS deployment in accordance with IT requirements.

WARNING: The selected removable disk will be completely erased and re-formatted!





Wizard Complete



Wizard - ADK Basic Capture

On the Microsoft>ADK Basic Capture screen of the UIU v5 Toolbox application, there are three tabs that comprise the wizard which will assist the Administrator in creating the specific deliverables required to capture a prepared WIM image for deployment using the DISM tools included in Windows ADK. The deliverable consists of a prepared Windows PE environment (WIM file), complete with UIU PE Drivers and the UIU technology that will need to be imported into WDS if PXE is being used to deploy or burned (ISO) to bootable media (DVD or USB).

Upon booting the UIU-prepared Windows PE environment, the Administrator will be prompted to assign a name to the captured image. The resultant captured image file (WIM) will automatically be stored in the ADK Basic Captures folder in the UIU Repository:

<UIU Repository UNC path>\ADK Basic Captures

The ADK Basic Capture wizard is designed to facilitate a quick and simple capture of a sysprepped Windows operating system for use specifically (although not exclusively) with the ADK Basic Deploy feature of the UIU v5. As options for capturing a WIM with ADK (DISM) are varied, many assumptions are made to accommodate the most commonly used parameters.




The Overview tab gives a brief description of the wizard’s purpose, including details regarding assumptions made to simplify the process.


uiu adk capture overview


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The Deployment Settings tab presents the Administrator with an overview of established settings, such as UIU Driver Database version, Windows PE platform, etc.


uiu adk capture settings


If one or more settings require modification, the Administrator should return to the UIU Settings or Deployment Settings section of the UIU Toolbox to make the desired changes before completing the wizard.






The Create Media tab allows the Administrator to select the location to where the UIU-prepared WIM file will be stored for application to the DISM environment


uiu adk capture media


Additionally, the Administrator may elect to create an ISO for direct application to DVD or virtual ISO applications.





Wizard Complete



Wizard - ADK Basic Deploy

On the Microsoft>ADK Basic Deploy screen of the UIU v5 Toolbox application, there are three tabs that comprise the wizard which will assist the Administrator in creating the specific deliverables required to integrate the UIU v5 (with access to its Driver Repository) during a DISM OS deployment operation. The deliverable consists of a prepared Windows PE environment (WIM file), complete with UIU PE Drivers and the UIU technology that will need to be imported into WDS if PXE is being used to deploy or burned (ISO) to bootable media (DVD or USB). Optionally, the Administrator may prepare removable media for Offline Deployments for use in situations where target PCs will not have internetwork connectivity to the UIU Repository during deployment.

The ADK Basic Deploy wizard is designed to facilitate a quick and simple deployment of an image capture with ADK Basic Capture feature of the UIU v5. As options for deploying a WIM with ADK (DISM) are varied, many assumptions are made to accommodate the most commonly used parameters.




The Overview tab gives a brief description of the wizard’s purpose, including details regarding assumptions made to simplify the process.


uiu adk deploy overview


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The Deployment Settings tab presents the Administrator with an overview of established settings, such as UIU Driver Database version, Windows PE platform, etc.


uiu adk deploy settings


If one or more settings require modification, the Administrator should return to the UIU Settings or Deployment Settings section of the UIU Toolbox to make the desired changes before completing the wizard.






The Create Media tab allows the Administrator to either Create Online Media for use in situations where target PCs will have internetwork connectivity to the UIU Repository during deployment


uiu adk deploy media


or to Create Offline Media for use in situations where target PCs will not have internetwork connectivity to the UIU Repository during deployment.


For the creation of Online Media, the Administrator is required to select the location to where the UIU-prepared WIM file will be stored for application to the DISM environment. Additionally, the Administrator may elect to create an ISO for direct application to DVD or virtual ISO applications.

For the creation of Offline Media, the Administrator is required to select the location of a removable disk (e.g. USB) that is large enough to contain the Windows PE WIM, the OS WIM to be deployed, the UIU Driver Database and any other files required for OS deployment in accordance with IT requirements.

WARNING: The selected removable disk will be completely erased and re-formatted!




Wizard Complete



Wizard - ADK Adv Deploy

On the Microsoft>ADK Adv Deploy screen of the UIU v5 Toolbox application, there are six tabs that comprise the wizard which will assist the Administrator in creating the specific deliverables required to integrate the UIU v5 (with access to its Driver Repository) during a DISM OS deployment operation The deliverable consists of a prepared Windows PE environment (WIM file), complete with UIU PE Drivers and the UIU technology that will need to be imported into WDS if PXE is being used to deploy or burned (ISO) to bootable media (DVD or USB). Optionally, the Administrator may prepare removable media for Offline Deployments for use in situations where target PCs will not have internetwork connectivity to the UIU Repository during deployment.




The Overview tab gives a brief description of the wizard’s purpose.


uiu adk advanced overview


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The Deployment Settings tab presents the Administrator with an overview of established settings, such as UIU Driver Database version, Windows PE platform, etc.


uiu adk advanced settings


If one or more settings require modification, the Administrator should return to the UIU Settings or Deployment Settings section of the UIU Toolbox to make the desired changes before completing the wizard.






The Disk Partitioning tab allows the Administrator to specify a DISKPART script file (.txt) in order to detail the sequential instructions


uiu adk advanced diskpart


that DISKPART requires to perform disk partitioning operations in accordance with IT requirements.






The Apply Image tab allows the Administrator to enter the DISM arguments to apply the desired image in accordance with IT requirements.


uiu adk advanced apply-image


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The Boot Configuration tab allows the Administrator to specify the BCDBOOT arguments to adjust the boot configuration in accordance with IT requirements.


uiu adk advanced boot config


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The Create Media tab allows the Administrator to either Create Online Media for use in situations where target PCs will have internetwork connectivity to the UIU Repository during deployment


uiu adk advanced media


or to Create Offline Media for use in situations where target PCs will not have internetwork connectivity to the UIU Repository during deployment.


For the creation of Online Media, the Administrator is required to select the location to where the UIU-prepared WIM file will be stored for application to the DISM environment. Additionally, the Administrator may elect to create an ISO for direct application to DVD or virtual ISO applications.

For the creation of Offline Media, the Administrator is required to select the location of a removable disk (e.g. USB) that is large enough to contain the Windows PE WIM, the OS WIM to be deployed, the UIU Driver Database and any other files required for OS deployment in accordance with IT requirements.

WARNING: The selected removable disk will be completely erased and re-formatted!




Wizard Complete



Below are two suggestions or how to apply the UIU-prepared, Windows PE WIM file to your environment:

Import WIM to WDS for PXE


If you’re using PXE services to boot target PCs to the network for distribution of deployment services, follow the procedure below:

  • Open WDS Console in Windows Server Manager
  • Navigate to the “Boot Images” branch
  • Right-click on Boot Images and select “Add Boot Image”
  • Complete the “Add Image” wizard, selecting the UIU-prepared Windows PE Boot WIM, created with the UIU v5
  • Boot target PCs to Network via PXE and select the desired menu (Image Name from Add Image wizard) option to deploy the OS. Make sure the imported image is enabled!


Convert the WIM to ISO and burn to bootable media, DVD or USB

If you’re using bootable media to boot target PCs to the network for distribution of deployment services, follow the procedure below:

  • Convert the UIU-prepared, Windows PE WIM file to an ISO (bootable)

    • Microsoft AIK (Windows 7) toolset:
      • WIM to ISO
      • oscdimg.exe –b  C:\expandedSetup\boot\etfsboot.com –u2 –h -m -lWIN_EN_DVD  C:\expandedSetup\  C:\Windows 7.iso

    • Microsoft ADK (Windows 8) toolset:
      • x86 Version can be found in the following location:  C:\Program Files (x86)\Windows Kits\8.0\Assessment and Deployment Kit\Deployment Tools\x86\Oscdimg
      • x64 Version can be found in the following location:  C:\Program Files (x86)\Windows Kits\8.0\Assessment and Deployment Kit\Deployment Tools\amd64\Oscdimg

  • Microsoft ADK (Windows 10) toolset:
    • x86 Version can be found in the following location:  C:\Program Files (x86)\Windows Kits\10\Assessment and Deployment Kit\Deployment Tools\x86\Oscdimg
    • x64 Version can be found in the following location:  C:\Program Files (x86)\Windows Kits\10\Assessment and Deployment Kit\Deployment Tools\amd64\Oscdimg

  • Burn the resultant ISO or the UIU-prepared ISO to DVD or USB
  • Boot target PCs to prepared, bootable media and deploy the OS


Marker – MDT Plug-in

The MDT Plug-in functionality is only available as a separate Installer.


The Microsoft>MDT Plug-in screen of the UIU v5 Toolbox application, represents the future development of the UIU v5, integrating the existing MDT Plug-in Installer with the UIU v5 Toolbox application.

Marker – SCCM Plug-in

The SCCM Plug-in functionality is only available as a separate Installer.


The Microsoft>SCCM Plug-in screen of the UIU v5 Toolbox application, represents the future development of the UIU v5, integrating the existing SCCM Plug-in Installer with the UIU v5 Toolbox application.

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Section 6: Additional Features

In addition to the Deployment Solution specific wizards, the UIU v5 offers additional features to assist in successful OS deployments.

Wizard – Windows PE Boot+

On the Utilities>Windows PE Boot+ screen of the UIU v5 Toolbox application, the wizard facilitates the injection of boot-critical device drivers into a prebuilt Windows PE image’s Driver Store. The modified .WIM image will include Hard Disk Controller (including SCSI and RAID), NIC and USB drivers supplied by the UIU to ensure bootability. Simply export the desired boot image from your imaging solution, augment the .WIM with the UIU and import the UIU-prepared boot image back into your deployment solution.



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uiu winpe boot overview


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Wizard Complete



Wizard – Custom Windows PE

On the Utilities>Custom Windows PE screen of the UIU v5 Toolbox application, there are six tabs that comprise the wizard which will assist the Administrator in creating a custom Windows PE environment, integrating the UIU v5 (with access to its Driver Repository). The deliverable consists of a prepared Windows PE environment (WIM file), complete with UIU PE Drivers and UIU technology that will need to be imported into WDS if PXE is being used to deploy (or SCCM PXE service, stand-alone) or convert the WIM to an ISO and burn it to bootable media (DVD or USB). Initiation of the resultant WinPE environment on the target PC boots directly to a Command Prompt wherein manual operations are required to perform imaging functions with the (automatically installed) selected client(s).



The Overview tab gives a brief description of the wizard’s purpose.


uiu custom winpe overview


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The Deployment Settings tab presents the Administrator with an overview of established settings, such as UIU Driver Database version, Windows PE platform, etc.


uiu custom winpe settings


If one or more settings require modification, the Administrator should return to the UIU Settings or Deployment Settings section of the UIU Toolbox to make the desired changes before completing the wizard.





The DISM tab informs the Administrator that the DIM tools (for working with .WIM image files) are automatically included in the UIU Custom Windows PE image.


uiu custom winpe dism


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The Ghost tab allows the Administrator to select the GhostCast location (accessible to the UIU Toolbox application), where the Ghost executables (Ghost32.exe and/or Ghost64.exe) are stored for insertion into the WIM file.


uiu custom winpe ghost


The Ghost tab also allows the Administrator to select the location of the Ghost Client executable (ngctw32.exe) for inclusion in the prepared Windows PE environment, if desired.





The UIU tab informs the Administrator that the UIU may be invoked at any time during the Windows PE session by executing “UIU.bat” from the Command Prompt.


uiu custom winpe uiu


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The Create Media tab allows the Administrator to select the location to where the UIU-prepared WIM file will be stored for application to the DISM environment.


uiu custom winpe media


Additionally, the Administrator may elect to also create an ISO for direct application to DVD or virtual ISO applications.




Wizard Complete





Security Requirements

A network access account other than a domain administrator account is recommended for the purpose of accessing the UIU Repository from target PCs in UIU v5. It is recommended that an account be specifically created for that purpose.

The following section has been excerpted from the following Microsoft TechNet article and copyrights are attributed to Microsoft:
Configure the Network Access Account

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

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Section 7: Deployment


What will I see on my deployed machines?

Boot into WINPE



Typical “Apply Operating System” processes



UIU v5 executes the UIUPrep application

Settings selected in the UIU Toolbox application are initialized and UIUPREP is executed.



UIUPREP copies necessary UIU Software components


uiu prep copy components


UIUPREP copies all necessary executables and supporting files to the target machine.






UIUPREP Analyzes Hardware Devices


uiu prep analyze hardware


All hardware components on the target machine are discovered and analyzed for applicable Hardware IDs.






UIUPREP Copies UIU Required Drivers


uiu prep prepare drivers


UIUPREP identifies all required UIU drivers as analyzed in the previous step and copies only the required driver files to the target machine.
Any drivers mandated by the inclusion of a UIU Discovery Tool Package are included.




UIUPREP Installs the Copied Drivers


uiu prep install drivers


UIUPrep installs the copied drivers into the Local Driver Store to be presented to and enumerated by Microsoft mini-setup.






UIUPREP Completes


uiu prep complete


Upon completion, UIUPREP will initiate a restart of the target machine.


RESTART




At this point the UIU releases control to the Deployment Solution for completion of any tasks that followed the UIU v5. The target machine operating setup is complete and login may be initiated.

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Section 8: Trial Version of the UIU v5

Trial versions of the UIU v5 may not obtain driver or executable updates from Online Updates.

The Trial versions available for download include the latest executable and driver database versions.

Trial versions of the UIU v5 may shut down the operating system of target machines where trial images are deployed. Notification or warnings may be displayed during the installation of the UIU v5 on the Admin Machine as well as on target machines after deployment.

Deployments to target machines using a Trial version of the UIU v5 are designed for test environments only, and shall not be deployed to live environment PCs.

It is imperative that no TRIAL UIU Image be deployed to any production PC. The TRIAL UIU product is intended for evaluation use only in pre-production or testing environments.

The Trial version of the UIU will install a Trial Background for the Windows login screen and all users. This Trial Background is not included in the licensed version of the UIU.


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Section 9: Updating the UIU v5

The UIU will be updated from time to time with code changes, feature additions and periodic driver database updates. These updates may be performed through an online updating service offered by Big Bang LLC or through a manual method initiated by UIU Support.

Online Updates: (Where the Admin Machine is Internet-aware)

If the Admin Machine on which the UIU v5 has been installed has access to Internet services over HTTP (port 80), UIU Online Updates may be invoked through the UIU Toolbox application.



UIU Check For Updates


uiu settings update


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When Check for Updates is selected, an attempt to contact Big Bang LLC’s Online Update service will be made to identify UIU Program or Driver Database updates.

If updates are available, the following screen is displayed indicating the specific version of the program or driver database that is in use and the newer version that is available.



UIU Updates Available


uiu updates available


Select “Run Updater” to invoke the UIU Updater application which will apply the available product and driver database updates.


Manual Updates (Where the Admin Machine is not Internet-aware)



If the Admin Machine on which the UIU v5 has been installed does not have access to Internet services over HTTP (port 80), UIU Updates may be invoked through the UIU Toolbox application. UIU Executable and/or UIU Driver Database updates may be downloaded from the UIU website, made available to the UIU Toolbox application and using the “Import Database” feature of UIU Settings>Update, may be imported into the UIU Repository.



Manually Import UIU Updates


uiu updates manual


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Section 10: Creating Custom Driver Sets

UIU Support may provide you with a UIU Custom Driver Set in order to troubleshoot driver issues within your environment. In the UIU Toolbox application, navigate to the Deployment Settings>Drivers tab and select “Browse Custom Drivers” to open the UIU Repository’s Custom driver location. Copy only the UIU Support specified files to this opened folder.

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Section 11: UIU Discovery Tool – UIUDT

The UIU Discovery Tool (UIUDT) is designed to analyze machines in your environment to determine their compatibility with the UIU Driver Database.

When using the UIUDT to either pre-determine if drivers will be missing, (potentially leading to blue-screen BSOD errors) or when experiencing driver “bangs”, Support will be notified of the specific driver(s) either automatically based on Internet connectivity or when you submit the results file to UIU Support.

How do I get the UIUDT?

The new UIU Discovery Tool v2.0 may be downloaded from UIU Support Tools Download.

How do I run the UIUDT?

ALERT: The UIUDT process has changed! Please refer to the UIUDT v2.0 Instructions before attempting to execute the new UIUDT.


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Section 12: Creating an image to deploy using DISM

In addition to the ADK Basic Capture feature of the UIU v5, there are many different methods of creating an image deployable through DISM. We’ve included an additional sample method for reference:
    • Prepare the master machine
      • Choose master machine make/model
        Apply OS to master machine
        Apply Updates to OS on master machine
        Apply applications (non-SID specific) to master machine

    • Boot Windows PE on master machine (Create with UIU Custom Windows PE wizard)

    • Execute DISKPART from Windows PE; inspect partitions
      • >DISKPART
        >List Disk (list of disks present)
        >Select Disk 0 (if only one disk is present; this includes removable media)
        >List partition (Identify the windows partition)
          Partition 1 = C: and is typically the System partition, depending upon OS Partition 2 = D: and is typically the Windows partition, depending upon OS
        Map a drive letter to the image storage location
          >Net Use Z: \\server\share /user:domain\username password

    • Execute DISM from Windows PE

    • Deploy the collected image with UIU DISM wizard


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Section 13: Troubleshooting

Below are some of the most common troubleshooting issues relating to the UIU, and possible causes, listed by order of commonality.

Problem: Blue Screen or Continual Rebooting:

Possible Cause: Missing or incorrect chipset drivers. Check for UIU Updates, or contact technical support.


Problem: The Device Manager shows a “driver bang” for a device other than the Monitor.

Possible Cause: The driver for your specific device is not installed in the UIU. Please be sure to download the latest driver updated during the UIU installation. If the “driver bang” still occurs, please contact our Support Staff via the Big Bang website, email, or phone, so we can add the driver to the update.

uiu logo user guide


Section 14: Technical Support

As part of the licensing agreement with Big Bang LLC, technical support for the Universal Imaging Utility (UIU) is available for one year from the original purchase date. Big Bang LLC technical support can be reached through the following methods:

On Line Support Form (Preferred):
UIU Support

Direct Telephone Support: 414-369-5020
   (M-F 9:00am-5:00pm Central:GMT-6)

Email Support: support@bigbangllc.com Send UIU Support an email

When contacting support, please be ready to provide the following information:

The prerequisite Windows ADK environment must be tested and proven capable of mounting a WIM file and deploying a supported Windows operating system independently, (without the UIU software.)

  • Version of the UIU
  • Revision of the Driver Database (including Custom Driver Packages
  • UIU License Key


  • Brand and Version of the Deployment Solution employed, (e.g. Ghost Solution Suite v2.5)
  • Specific deployment methodology with respect to the employed Deployment Solution, (e.g. GhostCast as opposed to GSS Task Sequence)
  • Version of Windows Server or PC OS including Service Pack
  • Process used to create an operating system image used in the Task Sequence, (Build & Capture, DISM\ImageX Capture, etc.)


  • PC Operating System and Service Pack
  • PC Make/Model of Recipient (deployed to) machine(s)
  • UIU log file (C:\Program Files\UIU\UIULog.htm)


  • Nature of the Problem; Blue Screen, Continual Reboot, Missing Hardware Driver, etc.


  • In situations relating to missing or incorrect hardware drivers, please be able to provide the following files from the Recipient Machine:

    Windows XP
  • UIU log file (C:\Program Files\UIU\UIU.log)
  • SETUPAPI Log (C:\windows\setupapi.log)


  • Windows 7, 8.1 and 10 (32-bit or 64-bit)
  • UIU log file (C:\Program Files\UIU\UIU.log)
  • SETUPAPI Log (C:\windows\inf\setupapi.dev.log)


  • NOTE: Technical Support and UIU Updates are only available for operating systems and hardware currently supported by the UIU. Please see the section titled “Universal Imaging Utility Features and Requirements” for more details.


    Please review this User Guide
    before employing
    the Universal Imaging Utility v5